What Information is being collected?
We will collect your name (not necessarily your full name), address, telephone number and/or email address. It is not essential that phone numbers and email addresses are provided.
Who is collecting it?
Personal data will be collected by the us, or the retailer and forwarded to us or can be provided directly to us.
How is data collected?
Your data can be collected via an email sent by you, by an online order form, verbally during a telephone conversation or in writing. Your data can be forwarded to us by the retailer if required.
Why is it being collected?
Your data is needed to process an order for one of our products, in order that it can be delivered to you.
Who will it be shared with?
Your data will only be shared with a third-party delivery company, usually DPD, and is only used for the purpose of delivery of your order.
How will it be used?
Your data will only be used by us for arranging delivery of your order. The delivery company, usually DPD will use any contact information provided by you to inform you of the progress of your delivery and for no other reason. Your data will not be passed to any other organisation or person. Your data will not be used for marketing purposes by us unless you agree to such use. Your data will be kept for a minimum of 5 years, after which you can ask us to destroy your information. Your data may be used to contact you if there is a need to advise you of any product recall, or amendment to recommended use on safety grounds.
Your right of access to your collected data.
You have the right to:
1. Request to see a copy of your data that we hold on file.
2. Request that we delete your information from our files.
To do this, we will need you to send us a photocopy of your passport or other photo ID, certified by a solicitor or similar person, and a current utility bill.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO). https://ico.org.uk/
Our Data Protection Officer is Richard Baron and you can contact via email on firstname.lastname@example.org
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
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Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
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Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
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